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许越（Jeff-杰夫）先生是两家公司的老板。

一个在他的出生地中国北京，一个在他喜爱的第二故乡，马萨诸塞州的阿默斯特。虽然城市间存在着巨大的中西方文化差异，但是两家公司秉承着相同的企业文化。

许越先生于2000年获得麻省州立大学生物学硕士学位之后次年，在阿默斯特（Amherst Massachusetts）创建了他的生物技术公司扬格公司（YoungerUSA LLC）。

美国扬格公司从2002年到2005年为NASA项目提供了研究服务。它现在是非损伤微测技术（NMT）的世界领导者。

下面这封信是许越先生应美国扬格公司所在当地就业委员会的邀请，给5月举行的“促进就业日”所写。

各位女士、先生、同学们，大家好：

我很荣幸和感谢富兰克林汉普郡地区就业委员会Shannon Doran女士的邀请，让我有机会与同学们分享如何成为一个优秀公司员工的经验，希望这将有助于你们未来的职业发展。

同时，我觉得我也有责任回报扬格公司所在的社区，有义务通过自己的回馈让它更加强大和更美好。

接到这个任务后，我在想，如何告诉我们的年轻朋友们一些，你们既可以理解又能够记住的东西呢？更重要的是，你们从中可以学到该怎么做才能在竞争激烈的就业市场拥有一席之地。

考虑之后的结果是，我决定给你们讲一个故事，一个就来自于你们当中，家住SunderLand在美国扬格公司工作三年的一位员工的故事。希望你们从这个榜样身上学到职场所需要的东西。

她的名字叫Kella Wise，哦，等等，现在应该是Kella Cote，因为她去年刚刚结婚了。

Kella有3个明显的优点让她在公司以及我的心中拥有一个特殊的地位。这3个优点就是：“可靠”、感恩”和“爱心”。

首先，“可靠”。

这里有一些例子告诉同学们，在工作场所“可靠”意味着什么？

无论是需要凯拉自己做的事，还是我想要她提醒我的事情。我从来不必告诉她两次！如果她不知道某工作该怎么做，她知道为了完成它，何时提问，如何提问以及要问什么样的问题。

每当人们进入办公室，Kella的桌子都像外科医生的手术台一样干净整齐。她总是比办公时间早到几分钟，让自己准备好接听在8点钟有可能打进的电话。

同样的，她永远是最后一个离开办公室的人，因为她要确保所有窗户、门锁安全，并因此每天都会比公司规定的时间晚离开几分钟。

对于像你们这样的新高中毕业生，如果你每天都能准点上学，从无错过作业或项目截止日期，我相信你们就有可能具有了像凯拉一样的“可靠”优秀品质。

第二，“感恩”。

开始公司只给了凯拉一个每周20小时的兼职职位，并支付给她麻省最低的工资，因为她的数学本科学位背景，是否适合我们的生物技术公司，我们并不确定。

令我们惊讶的是，她非常认真对待这个工作，比获得公司同样工作机会的同事们更珍视这个工作机会。

“我非常感谢你们给予我在YoungerUSA工作的机会。”凯拉在她的第一年年度工作报告中写道：“我很感激公司给我的所有培训，也很感谢教授给我新技能和新知识的公司同事们。”

每当她得到加薪、晋升、奖励，除了发自内心的快乐，凯拉总是记得表达她的感恩之情。其结果是一个双赢的结果。

我的公司非常乐意不断地增加在她身上的投资，而Kella早已成为全职员工，享受医保，成为了主管并已喜为人妻。

第三，“爱心”。

自从我们聘请了凯拉以来，她一直像一块干透了的海绵一样，汲取和学习一切新鲜知识。

前面说过她的专业不是生物学。不过一段时间后，凯拉不仅可以阅读大块头的生命科学文献，而且还可以在YouTube视频中亲身向全世界，像专业人士一样，向大家讲解这些文献。

事实上，凯拉只是对她所做的工作充满‘爱心’，所以她每天都能把工作做得越来越好。

凯拉养着两只狗，其中一只叫“可可”。令人好奇的是，她似乎更爱“可可”一点。原因可以追溯到Kella是如何得到“可可”的。

在凯拉Kella刚到我公司大约两个多星期后的一天，她出去吃午饭，但没有及时回到办公室。当我打电话问她为什么，她说她不得不带回家刚刚收养的一只狗。

可以想像，我自然很生气并准备马上解雇她。

当然，Kella她没有被解雇，因为事后得知，Kella收养的“可可”当时正准备被带到动物收容所，而Kella当时无法抑制自己迸发出的“爱心”而做的率性决定。

但是，Kella仍然得到了她的到目前为止第一个，也是她唯一的一个公司员工过失警告，因为她不能确定做事的优先顺序，但与此同时，她也因此赢得了老板的心。

所以，我年轻的朋友们，“可靠”、“感恩”和“爱心”帮助了Kella找到她在就业市场上的立足之地，你有这些好的品质吗？

原版

How to Win the Heart of a Boss

Background

Yue‘Jeff ‘ Xu is the CEO of two companies;  one in his birthplace, Beijing China, and onein Amherst Massachusetts, his beloved second hometown.

Jeff established his biotech company,YoungerUSA LLC, in 2001 in Amherst Massachusetts, after he obtained his MasterDegree in Biology at UMass Amherst.

Between the years of 2002 and 2005, YoungerUSAprovided research services to a project conducted by NASA. They are now the worldleader in the field of Non-invasive Micro-test Technology.

A Letter to the High School Graduatesfor PVRS Career Day

Content

Ladies, Gentlement and Friends:

I am honored and grateful for the invitationby Ms. Shannon Doran to give me this opportunity to share stories of my companywith you.

I hope it will be of use for your career development in the future,because I feel that it is my obligation to give something to our community that could make us stronger and better as a whole.

I have been pondering how to tell our young community something which you may appreciate, remember and most importantly, provide you with knowledge which will aide you in obtaining the key to success of the jobmarket.

After much thought, I have decided to tell you a story today that is about one of my employees who has been working for my company in Amherst for overthree years now.

Her name is Kella Wise… oh wait, that should be Kella Cote now, since she just got married last year.

There are 3 characteristics about Kella that allow her to have a special position in the company as well as in my heart. The3-words are: ‘dependability’, ‘gratitude’ and ’love’.

First,‘dependability’.

Here are some examples of what ‘dependability’means in a workplace.

I never have to tell Kella what she has to domore than once, whether it is something I’d like her to do by herself orsomething I’d like her to remind me of.

If she doesn’t know how to do the job which I have assigned to her, she knows when, how and what to ask in order to accomplishit.

Whenever people come into the office, Kella’sdesk is as clean and organized as a surgeon’s table.

She is always a fewminutes earlier than the office hours to prepare herself for the potentialphone calls coming at 8 o’clock sharp, when we open for business.

At the sametime, she is always the last person to leave the office, checking that all thewindows are closed and doors locked, which may mean she leaves a few minutespast the hour.

For new high school grads like you: if you can get to school everyday on time, never missing a homework assignment or aproject due date, I believe you have the potential to be dependable like Kella.

Second,‘gratitude’.

Kella started in a part·time position in my company with minimum pay because we were not sure by then if she, with abachelor degree in math, would be a fit to our biotech company.

To our surprise, she took this job veryseriously, more seriously than her counterparts, who we previously offered thesame position in the company.

“I really appreciate the opportunity you gaveme to work for YoungerUSA.” Kella wrote in her first year Annual Work Report, “Iam grateful to all the training I’ve received, the new skills I’ve been taughtand the new knowledge that I have learned from other people in the company.”

Every time that Kella has gotten a raise, apromotion, or a reward, Kella is always, apart from really happy, extremelygrateful. The result is a win-win scenario.

My company is willing to put more investments into her, and over time, Kella has become a full-time employee, asupervisor and a wife.

Third,‘love’.

Since we hired Kella, she has been absorbing knowledge that is new to her as a bone-dry sponge absorbs water. As I mentioned earlier, her major is not Biology.

However, merely a few years after she beganworking for me she can not only read the most advanced scientific papers, butalso present them beautifully as a professional on YouTube.

She just LOVES what she is doing, which enables her to become better and better everyday.

Kella has two dogs and what might seem alittle odd, is that she seems to love one more than other. His name is ‘Koko.’To understand this, you have to understand how Kella adopted Koko in the firstplace.

You see, Kella had been hired by my company for only a little over two weeks.

One day she went out for her lunch break but didn’t come back to the office when she was supposed to even though there was work waiting for her in the office.

When I called her asking why, she said that she had to bring home a dog she just adopted. I was very mad as you can imagine and I was ready to fire her.

Of course, as you can tell from my priorpoints, Kella didn’t get fired.

It turned out that Koko was about to bebrought to an animal shelter, and Kella couldn’t help herself from saving Koko. Kella taking the dog while she wassupposed to be at work, both angered me and softened my heart.  

So far, Kella’s only warning from the companywas for not being able to set her priorities straight during this incident.Coincidentally, it is the same event that won the heart of her boss for herpassion and love.

So, my young fellows,  ‘Dependability’,’ Gratitude’ and ‘Love’ have helped Kella find her foothold in the job market…  do you have any of these great qualities?