作者:Shah, C (Shah, Chirag)

The notions that information seeking is not always a solitary activity and that people working in collaboration for information intensive tasks should be studied and supported have become more prevalent in recent years. Several new research questions, methodologies, and systems have emerged around these notions that may prove to be useful beyond the field of collaborative information seeking (CIS), with relevance to the broader area of information seeking and behavior. This article provides an overview of such key research work from a variety of domains, including library and information science, computer-supported cooperative work, human-computer interaction, and information retrieval. It starts with explanations of collaboration and how CIS fits in different contexts, emphasizing the interactive, intentional, and mutually beneficial nature of CIS activities. Relations to similar and related fields such as collaborative information retrieval, collaborative information behavior, and collaborative filtering are also clarified. Next, the article presents a synthesis of various frameworks and models that exist in the field today, along with a new synthesis of 12 different dimensions of group activities. A discussion on issues and approaches relating to evaluating various parameters in CIS follows. Finally, a list of known issues and challenges is presented to provide an overview of research opportunities in this field.

KeyWords Plus:SEARCH PROCESS; WEB SEARCH; RETRIEVAL; BEHAVIOR; CONTEXT; MODEL; AWARENESS; HEALTH

通讯作者地址: Shah, C (通讯作者)

Rutgers State Univ, SC&I, 4 Huntington St, New Brunswick, NJ 08901 USA.

地址:

[ 1 ] Rutgers State Univ, SC&I, New Brunswick, NJ 08901 USA

电子邮件地址:chirags@rutgers.edu

WILEY-BLACKWELL, 111 RIVER ST, HOBOKEN 07030-5774, NJ USA