FlowJo Dongle 是USB形式的软件授权方式。每个Dongle都有一个独特的ID。在售后服务中，利用这个ID，我们就可以快速的确定你的购买记录，版本信息。如果你不幸丢失了Dongle里的授权软件，我们也可以帮你重新申请一个授权。以下是确定Dongle ID 的方法：

Windows 系统

Vista

1. Double-click the icon in the lower-right task bar that says “safely remove hardware”
2. Click on “Properties”, then  ”Details”
3. Select “Device Instance Path” from the drop-down list
4. The dongle ID will appear as the last part of a line, everything after the slash mark (“”)

Windows 7

1. Navigate to Computer, then click on the dongle drive
2. Right-click for Properties, then click “Hardware”
3. Select flash drive, then “Properties”
4. Choose “Details”, then “Choose Device Instance Path”
5. The serial ID is everything after the last slash mark (“”)

Windows 8

1. Click “Desktop View”, then “file Explorer”
2. Right-click for Properties, then click “Hardware”
3. Select flash drive, then “Properties”
4. Choose “Details”, then “Choose Device Instance Path”
5. The serial ID is everything after the last slash mark (“”)

Windows XP

1. Right-click on My Computer, then click “Properties”
2. Click the “Hardware” tab, then “Device Manager”
3. Under Disk Drive, find the find the USB drive and double-click on it
4. Click on the “Details” tab
5. Make sure that “Device Instance” is chosen.
6. The Serial ID for the dongle will appear after the slash mark (“”)

Mac 系统

1. Open Mac apple icon
2. Open ‘About This Mac’
3. Click on ‘More Info’
4. Under ‘Hardware’, click on USB
5. Under USB HighSpeed Bus, click on USB Disk
6. Look for ‘Serial Number’. This is the dongle ID