希望医院及学科排名以病人满意程度为第一指标。

新年来到，希望大陆的医院及学科排名以病人满意程度为第一指标。

不知什么时间开始，就像大学排名一样，看到了大陆的一些医院及学科排名，详情不知。

但是，医院自然以治病救人为第一目标。因此如果有医院及学科排名，以病人满意程度为第一指标自然是不言而喻的。

Patient satisfaction has shaped public health policy in Western countries.

在西方，病人满意程度严重影响了医疗政策的制定。

For instance, since 1998, France has been using patient satisfaction as a mandatory index to evaluate hospitals,i n order to promote the medical environment (Gill and White, 2009).

如自从1998年来，法国把病人满意程度作为评估医院的强制性指标

In the UK, the National Health Service (NHS) also included patient satisfaction into medical contracts, and it introduced relative policies to guarantee that providers offer patient-oriented services and to motivate the public to monitor and improve the quality ofhealth-care services (Sitzia and Wood,1997).

在英国，有政策保障医院提供以病人为中心的服务，并让群众监督及改善医疗服务

Sitzia,J., Wood, N., 1997.

Patientsatisfaction: a review of issues and concepts. Soc.

Sci.Med. 45, 1829-1843.

Acritical review of patient satisfaction

Liz Gill and Lesley White

Leadershipin Health Services Vol. 22 No. 1, 2009 pp. 8-19

相关链接

对患者一个忠告:找一个对你用心的医生比找一个出名的医生更重要

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